Just notifying you of the arrival of my order, which was delivered today. You certainly offer an excellent service, and I have always been pleased by the speed of your despatches. R.H. UK

Many thanks for the prompt turnaround, and the reduction in postage - always very welcome. Pleasure to deal with you all again. A.L. UK

Received with grateful thanks for your splendid service looking forward to your next list...... J.T. UK

I am pleased to report the arrival this morning of my order. I did try to leave three days for delivery as you requested, but since it took only one I am at a loss as to what to do with the other two....Thank you for the excellent service. S.R. UK

The book was in excellent condition, as you had described it and, at a price just half of what I was recently asked for a copy in much poorer condition, I was very happy with the deal. Many thanks. G.W. UK

Thank you keeping me in mind. It was quite a while ago I was looking for these books. Not many people would have been as conscientious. I can understand why you won the Customer Service Award. Congratulations! I look forward to doing business

Thank you so much for your help in tracking down and delivering this difficult to find title. My husband will be so excited about this book, its for his birthday..It's in great condition and your assistance has been much appreciated. Thank you again f

The book arrived yesterday and I am more than pleased, it is in better condition than I supposed. I am also more than impressed by your trading methods, spot on. Last but not least I must thank Adam for taking the time to turn over all the Tunniclif

Thank you for you for your help in establishing that this was the book I was looking for. Your assistant was prepared to help me so much on Saturday when I telephoned with my enquiry. Looking up the book and giving a quick synopsis over the phone.

can you believe it my book turned up this afternoon !!!!! so thankyou very much i'm thrilled with it so are my kids i must admit i loved getting your brouchere its great to see how the other side of the world looks it looks like a fairy land. Thank

The book has just arrived. Thank you very much for a truly splendid service. I like your brochure and look forward to future dealings with you. E.S. UK

Thanks for a first class service, Book arrived 1st post this morning. Condition is excellent as you stated. Thanks for a perfect service. B.C. UK

Just to confirm that this order arrived today - and thank you for sending it so speedily! It was only ordered yesterday, so this is terrific service! B.W. UK

Stella Books should be re-named Mercury books as the book arrived safe and sound with my father on Saturday morning. That is real service - thank you very very much. F.B. UK

I'm VERY happy with it and with your efficient and friendly service. Thank you so very much. I would have no hesitation buying from you again or recommending you to my friends, it's been a real pleasure. J.F. Australia

Thanks a ton for replying to my query. I thought that at the other end was some computer program which wouldn't take notice of my query. Well, for once, I was wrong. So thanks a mighty for replying and keeping alive the hope that humanity still exists. F.

Your email and the level of service it represents is extremely encouraging, to say the least. I don't know what the state of retail book service is in Britain, but I have noticed in the last few years in this country that more and more independent

Thanks very much for sending my order so quickly. I ordered around lunchtime on Friday, and it arrived first thing saturday morning. Amazing service. D.B. UK

Thank you for my wonderful book - I'm thrilled to bits. It arrived this morning in perfect condition due to your super packaging. Great to do business with you. J.H. UK

Confirming receipt of theis order at 0900 today, less than 20 hours after I placed the order, and some 600 miles away.Very impressive. Thank you very much. J.S. UK