Many thanks - book arrived safely (and beautifully packaged and labelled) this morning. Am very pleased with it and the prompt service. V.H. UK

What a happy surprise today!Your books... arrived already.I am very pleased,also by the good condition of the books. Thank you for the excellent service. C.V.L. Belgium

Here I am, a grateful customer of this set. What is amazing about it is that it already is on my shelves! I don't recall having received a despatch confirmation only three days before reaching me!...Well, I thank you for both the speedy handling and Deliv

I received your cheque this morning for which I thank you. It’s nice when an advertiser actually replies to an enquiry and I’m grateful to you for your professionalism. R.R. UK

I do appreciate your having devoted some to pay attention to my enquiry and I simply want to wish you many customers as grateful as I feel for your reaction right now. J.E.P. Germany

Thank you very much for the reminder ! Yes, dear old Eddie's 197th. I can now see why you have won an award for Outstanding Customer Service. P.F. UK

Have just received my book, the cheque for which I posted only a couple of days ago.....incredible! The book is in a condition far exceeding my expectation, and I am very pleased with the prompt and efficient service! P.R. UK

The book I ordered arrived safely today. That was quick! As always, packaged beautifully. No wonder you guys win awards. D.H. Australia

Hiya, i just want to say what a really useful and interesting site you have. K.H.

Thanks for lists as ever. Forgot to email you to say that my latest order arrived safely yesterday morning. Beautifully packed too! Thanks. O.C.B. UK

Thanks for the email. I have ordered a book and can't wait for it to arrive. I'd love to give some feedback on your service - you take the utmost care when packing the books and I greatly appreciate it. They arrive in excellent condition and in my experie

By the way, thank you for the updates on the condition of the books. I was particularly pleased that you mentioned the error of the publishing name... Receiving and perusing your email catalogues is so exciting that it is only too easy to get carried aw

Once again YOUR postal system amazes me!!! Book arrived at 7.15 this morning by usual rocket mail. A.J. UK

You well earn the the reward of outstanding customer service. R. UK

I wanted to thank you for the friendly and efficient service you provided recently when I was looking for a book on Blacksmiths for my brother-in-law. He was delighted with the book and logged on immediately to your excellent website to find out more abou

Good comunication and excellent service when refund was necessary.

Excellent service; first rate delivery; faultless product. I look forward to future transactions.

I received all three books this morning: two from Tintern and the other from your Hay On Wye shop. All three books are in first class condition and the service you give remains excellent. I look forward to future purchases in the near future. M.B. UK

Many thanks for my order which arrived on Tuesday. It was a brilliant service and I look forward to buying from you again. J.M. UK

I am happy to say that I received the book this morning; many thanks for your first rate efficiency. Needless to say, the book was in excellent condition. M.B. UK